Teleperformance

Halaman Selamat Datang

English Live Chat - Yogyakarta

Job Locations ID-Yogyakarta
Requisition Post Information* : Posted Date 4 jam yang lalu(6/25/2025 6:09 AM)
ID Permintaan/ Request
2025-66805
Kategori
Layanan / Dukungan Pelanggan
Location : Country (Full Name)
Indonesia

Overview

Customer Succes Specialist

Responsibilities

  • Answering an Incoming Calls, Chats and Respond to Emails.
  • Handle Customer Inquiries by Email and Social Media.
  • Provide Customers about Product and Service Information.
  • Identify and Escalate Priority Issues.
  • Documenting All Call Information According to Standard Operating Procedures.
  • Complete All Call Logs.
  • Updating customers profile into computer.
  • Conduct customer surveys to ascertain level of customer service.

Qualifications

  • Fresh graduates welcome!
  • High School grads with CS BPO experience
  • English B2 minimum
  • Excellent written English
  • Communicative
  • Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
  • Willing to place in YOGYAKARTA

Pilihan

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