The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender.

Communicate with customers, email, live chat and call (inbound/outbound).

Provide knowledgeable answers to questions about product, pricing and availability. Work with internal departments to meet customer's needs. Data entry in various platforms collaborate on projects to improve support tools and processes.

Basic Requirements

• Bachelor’s degree or equivalent diploma
• Excellent written and verbal communication skills in English
• Fresh Graduates are welcome
• Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity.
• Flexible for shifting schedule and changes along with it.
• Ability to handle high volumes during promotions and peak seasons.
• English capabilities minimum C1 English First
• Willing to work on night/early morning shift (flexible)

Preferred Requirements

• Proficiency in English highly preferred
• Compliance perations experience is preferred.
• Strong analytical and research skills
• Knowledge Ability to work in a fast and evolving environment with detail-oriented focus.
• Preferably to have a typing speed of at least 50 words per minute.