Extract and format raw data into standardized reports. Track and report KPIs, SLAs, and customer satisfaction metrics. Identify data/process exceptions and provide clear explanations.
Responsibilities:
- Extract and format raw data into standardized reports.
- Draft routine emails with attached reports for review and distribution.
- Meet daily, weekly, and monthly reporting schedules.
- Identify data/process exceptions and provide clear explanations.
- Suggest process improvements to enhance efficiency.
- Track and report KPIs, SLAs, and customer satisfaction metrics.
Qualifications:
- Bachelor's degree or equivalent from all majors
- Minimum GPA 2,75
- Preferably with experience in the field of accounting/finance
- Excellent in English (Speaking, Writing, Listening, and Reading with minimum score B2 (Will be tested during the recruitment process)
- Excellent communication skills.
- Confidence and skillful negotiating skills.
- Computer literate.
- Strong organizational skills to give the team direction
- Willing to Placed in Jakarta